Make Sure Your Festive Deliveries Arrive on Time with These 4 Simple Tricks

The festive season is one of the busiest times for businesses, with e-commerce sales surging as customers rush to purchase gifts, festive treats, and special occasion outfits. For example, during Raya, e-commerce sales soared by a whopping 20%!

Of course, as business owners, you probably already know that this high demand comes with logistical challenges such as delayed deliveries, packaging mishaps, and overwhelmed courier services. These last-minute shipping rushes can impact customer satisfaction and your brand’s reputation, reflected on the negative reviews on your page.

Businesses need a well-planned shipping strategy to keep up with the surge in orders and ensure timely deliveries. 

So, we’ve put together 4 essential tips to help your e-commerce business handle festive deliveries smoothly.

Planning ahead is the secret to a smooth Raya shipping season.

Festive shopping often happens in waves, with last-minute buyers overwhelming couriers just days before major celebrations. Thus, to prevent delays, you should announce courier cut-off dates on your business’s social media accounts, websites, or email newsletters. This sets clear expectations for your customers and reduces complaints about late deliveries.

By offering pre-orders and early bird promotions, you can also encourage your customers to place their orders in advance, allowing your businesses to process shipments in batches rather than dealing with an overwhelming rush at the last minute.

Bonus Tip: Stock up on essential packaging materials before the peak season to avoid any supply shortages.

The right labels make all the difference. Proper barcoding helps ensure your Raya orders get delivered on time without mix-ups.

Failed deliveries are a major issue during peak seasons, with up to 20% of shipments not delivered on the first attempt, often due to incorrect or incomplete addresses. This not only delays fulfilment but also increases re-delivery costs!

Always double-check shipping details before dispatching an order. Printing labels instead of handwriting them ensures better readability, and incorporating barcodes and tracking numbers improves accuracy in sorting and delivery.

Bonus Tip: When handling high order volumes, automated shipping solutions integrated with your e-commerce platform can reduce human error and streamline fulfilment.

Using sturdy boxes, clear labels, and protective wrapping helps prevent damage and extra costs.

Guess what? About 28% of delivery returns are due to inadequate packaging. Yes, that’s right, and also pretty unsurprising seeing that damaged products often result in customer dissatisfaction, not to mention expensive return costs.

Don’t be part of this statistics; use sturdy yet lightweight materials such as corrugated boxes, bubble wrap, or air cushions to provide protection while keeping shipping costs low. If you’re shipping perishable or delicate goods, ensure “FRAGILE” or “PERISHABLE” labels are clearly visible to prevent mishandling. Some couriers also offer special handling services for sensitive packages.

Bonus Tips: Tamper-proof packaging, such as security seals or reinforced tape, boosts customer confidence and prevents package tampering during transit.

During festive seasons, businesses face long queues and delays when shipping orders, making the process even more time-consuming.

If you are a business handling large order volume, you can significantly reduce per-shipment costs through bulk shipping. Many couriers offer discounted rates for bulk shipments, which help businesses save on logistics expenses.

Scheduled pickups also ensure that orders are processed in batches, avoiding delays caused by limited shipping slots and ensuring faster movement of parcels.

Bonus Tips: Partnering with a courier that offers business solutions like real-time tracking and priority handling helps businesses maintain smooth operations during the festive rush.

Consider Becoming Our Contract Customer!

We know it sounds like a lot of hassle, but seriously, managing shipments during the festive rush doesn’t have to be stressful at all. With Pos Malaysia, you can streamline your logistics and ensure seamless deliveries to your customers, and track everything!

Why Joining our Community is Your Next Smart Business Move

✅ FREE returns 

Unsuccessful deliveries or customs issues? No extra charge.

✅ FREE parcel pickups nationwide 

Skip the hassle of drop-offs and let us come to you!

✅ Centralised dashboard 

Manage and track all your shipments in one place.

✅ Transparent pricing 

No hidden charges, no outskirt fees.

✅ Wide coverage 

Ship to over 200+ countries with reliable delivery.

✅ Affordable insurance add-ons 

Protect your shipments against loss or damage.

✅ Real-time tracking with proof of delivery 

Stay updated on every shipment.

With Pos Malaysia, shipping during peak seasons becomes more efficient and hassle-free. So don't wait for the rush, make the smarter move by signing up today to make your festive shipping effortless by becoming our contract customer.

Conclusion

The festive season is a prime opportunity for businesses to maximise sales, but handling the shipping rush requires careful planning. By implementing the right shipping strategies, you can avoid delays, reduce disruptions, and ensure a smooth delivery experience for your customers.

With Pos Malaysia, managing high-order volumes becomes easier. From free pickups and real-time tracking to wide coverage and transparent pricing, we provide the tools and support needed to streamline operations, so you can focus on more important things like growing your business!

Sign up here and simplify your peak-season shipping with Pos Malaysia.